Privacy Policy

Last updated: September 11, 2026

This Privacy Policy explains how Shenzhen Jingwah Information Technology Co., Ltd. ("JWD", "we", "us") collects, uses, stores and protects personal data when you visit this website (the "Site") or otherwise contact us. We are committed to handling personal data in line with the EU General Data Protection Regulation (GDPR), the UK GDPR and applicable data protection laws.

1. Who we are

Shenzhen Jingwah Information Technology Co., Ltd. is the data controller responsible for the personal data collected through the Site. Our business address is 168 Zhenzhong Road, Futian District, Shenzhen / No.187 Liangbai Road, Pinghu Street, Longgang District, Shenzhen. For any privacy-related question or request, contact us at zw@jwdigital.com.

2. Personal data we collect

Data you give us. When you submit an inquiry, request a quote or contact us, we collect the details you provide — typically your name, company name, business email address, telephone number, country and the content of your message.

Data collected automatically. When you browse the Site we may collect technical information such as your IP address, browser type and version, device type, operating system, referring page, pages viewed and time of visit. This information is collected through analytics cookies and only where consent is required, after you have given it — see our Cookie Policy.

We do not knowingly collect special categories of personal data, and we ask that you do not send such data through the Site.

3. How and why we use your data

  • to respond to your inquiries and prepare quotations;
  • to arrange samples, orders, delivery and after-sales support;
  • to operate, maintain and improve the Site and its content;
  • to measure how visitors use the Site (analytics, subject to consent);
  • to comply with legal, tax and accounting obligations.

We do not use your personal data for automated decision-making or profiling that produces legal effects concerning you.

4. Legal basis for processing

Where the GDPR or UK GDPR applies, we rely on the following legal bases:

  • Consent — for analytics cookies and similar technologies that are not strictly necessary. You may withdraw consent at any time.
  • Contract — to take steps at your request before entering into a contract, and to perform a contract with you or your employer.
  • Legitimate interests — to run and secure the Site, respond to business inquiries and prevent misuse, balanced against your rights.
  • Legal obligation — to comply with applicable law.

5. Cookies and analytics

The Site uses cookies and similar storage. Strictly necessary cookies keep the Site working and are set without consent. Analytics cookies are set only after you accept them, and visitors in the EEA, the United Kingdom and Switzerland are shown a consent banner before any non-essential cookie is set. Full details, including the cookies we use and how to change your choice, are in our Cookie Policy.

6. Sharing and disclosure

We do not sell personal data. We share it only with:

  • service providers that help us operate the Site and our business (for example hosting, email and analytics providers), acting on our instructions;
  • professional advisers, where necessary for legal, accounting or compliance purposes;
  • competent authorities, where we are required to do so by law or to protect our rights.

7. International transfers

We are based in China, so personal data submitted through the Site may be transferred to and processed outside the EEA or the UK, including in China. Where personal data of individuals in the EEA or the UK is transferred internationally, we take steps intended to ensure an adequate level of protection, such as relying on appropriate safeguards or your explicit consent.

8. How long we keep data

We keep inquiry and business correspondence for as long as needed to deal with your request and to maintain our business relationship, and thereafter only as long as required or permitted by law (for example, statutory retention periods for accounting records). Analytics data is retained according to the retention settings of our analytics provider.

9. Your rights

Subject to applicable law, you have the right to:

  • access the personal data we hold about you;
  • request correction of inaccurate or incomplete data;
  • request erasure of your personal data;
  • request restriction of processing;
  • object to processing based on legitimate interests;
  • request portability of data you provided to us;
  • withdraw consent at any time, without affecting the lawfulness of prior processing;
  • lodge a complaint with your local supervisory authority.

To exercise any of these rights, contact us using the details in section 1. We will respond within the time required by applicable law.

10. Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or alteration, including encrypted connections to the Site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children

The Site is intended for business use and is not directed at children. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

13. Contact us

Shenzhen Jingwah Information Technology Co., Ltd.
168 Zhenzhong Road, Futian District, Shenzhen / No.187 Liangbai Road, Pinghu Street, Longgang District, Shenzhen
zw@jwdigital.com